The agent learns your brand voice, remembers past requests, and builds context over time. Every conversation makes it smarter and more aligned with how you work.
The agent doesn't start from scratch. It builds on everything it knows about your brand.
Upload brand guidelines, approve a few responses, and the agent learns your voice, formal, casual, or somewhere in between.
Every interaction teaches the agent more about your locations, preferences, and patterns. No manual configuration needed.
The agent references past actions and outcomes to make better decisions, without you repeating yourself.
Each one builds on what the agent already knows — so it sounds like you and works like your best team member.
Upload guidelines once, the agent applies your tone to every review response, social post, and listing update.
Formal for complaints, casual for compliments. The agent adjusts its voice to match the situation.
Same voice, same quality, whether you manage 10 locations or 1,000.
The agent remembers what you asked last week, what it changed, and why. No re-explaining.
Everyone on the team benefits from the same context. No one starts from scratch.
The agent notices patterns in your feedback and adjusts its approach without being told.
Synup’s APIs made it incredibly easy to bring listings management directly into our platform. The integration is seamless, reliable, and backed by a highly knowledgeable team that understands our needs and is great to work with.

Everything relevant to your work, your brand guidelines, past conversations, location-specific preferences, approved response templates, and feedback you've given. It doesn't store sensitive customer data beyond what's needed for the task.
Yes. You have full control over the agent's memory. You can view, edit, or delete any stored preference, guideline, or learned behavior from your settings.
Brand-level memory (voice guidelines, location preferences) is shared across your team. Individual conversation history stays private to each user.
Most teams see accurate brand voice matching within the first week of active use. The agent improves continuously after that.
Start a conversation and see what it can do for your business — in minutes, not meetings.