The Agent

It remembers so you don't have to.

The agent learns your brand voice, remembers past requests, and builds context over time. Every conversation makes it smarter and more aligned with how you work.

14-day free trial No credit card No sales call
The Synup Memory panel for Woops: long-term memory entries, company overview facts, and an open editor for adding new memories scoped to a client.
How it works

Context that compounds.

The agent doesn't start from scratch. It builds on everything it knows about your brand.

1

You set the tone

Upload brand guidelines, approve a few responses, and the agent learns your voice, formal, casual, or somewhere in between.

2

It builds context

Every interaction teaches the agent more about your locations, preferences, and patterns. No manual configuration needed.

3

It gets sharper over time

The agent references past actions and outcomes to make better decisions, without you repeating yourself.

What memory does

Six ways memory makes the agent yours

Each one builds on what the agent already knows — so it sounds like you and works like your best team member.

Brand voice
Warm, professional , The Atlas Dental team No slang

Your brand voice, everywhere

Upload guidelines once, the agent applies your tone to every review response, social post, and listing update.

Complaint
We're sorry about the wait, Talia. Our practice manager will call you today.
Compliment
Thank you — we'll pass this on to Dr. Okafor.

Adapts tone to context

Formal for complaints, casual for compliments. The agent adjusts its voice to match the situation.

MonUpdated holiday hours
Jul 28Fixed NAP mismatch
Jul 21Drafted review replies

Full context, every conversation

The agent remembers what you asked last week, what it changed, and why. No re-explaining.

1Memory
Rosa Medina Dev Kulkarni

Shared memory across your team

Everyone on the team benefits from the same context. No one starts from scratch.

AutoNAP fixes
FlagNegative review replies
SkipWeekend posts

Learns your approval patterns

The agent notices patterns in your feedback and adjusts its approach without being told.

Synup’s APIs made it incredibly easy to bring listings management directly into our platform. The integration is seamless, reliable, and backed by a highly knowledgeable team that understands our needs and is great to work with.

Travis Smith
Travis Smith
Sr. Director of Product, Broadridge Financial Solutions
FAQ

Questions about memory

Everything relevant to your work, your brand guidelines, past conversations, location-specific preferences, approved response templates, and feedback you've given. It doesn't store sensitive customer data beyond what's needed for the task.

Yes. You have full control over the agent's memory. You can view, edit, or delete any stored preference, guideline, or learned behavior from your settings.

Brand-level memory (voice guidelines, location preferences) is shared across your team. Individual conversation history stays private to each user.

Most teams see accurate brand voice matching within the first week of active use. The agent improves continuously after that.

The Agent

Try the agent now

Start a conversation and see what it can do for your business — in minutes, not meetings.

14-day free trial No credit card No sales call