Yext v/s Uberall v/s Synup

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Yext v/s Uberall v/s Synup, Which One Should You Pick In 2024?

Navigating the landscape of Local SEO tools can be challenging, especially with options like Yext, Uberall, and Synup. In this comparison, we’ll dissect each tool's features, benefits, and drawbacks to guide your decision-making.

Whether you’re managing SEO for a small business, agency, or enterprise, understanding these tools nuances will help you choose the one that aligns best with your goals and needs.

Yext v/s Uberall v/s Synup: At a glance!

Here’s a detailed competitive analysis between the three tools, basis their prominent features, reseller support, and pricing options. 

Yext is a popular choice among marketers, offering a comprehensive toolset for listings, reviews, social media management, store locator pages, and more. It’s user-friendly with excellent integrations, though it can be costly.

Uberall is a robust platform designed for managing local business listings and enhancing online visibility. It offers extensive features, including local analytics, review management, and voice search optimization, with integrations across major networks like Google, Apple Maps, Facebook, and Yelp. Uberall simplifies the creation of store locators and local pages, and its built-in tools for structured data and URL formatting help improve search performance. While it provides valuable insights and functionalities, users sometimes find that its analytics could be more detailed.

Synup offers an all-in-one solution for managing local business online presence effectively and affordably. It simplifies Local SEO management while also catering to social media needs, all at a nominal cost. With Synup, businesses can ensure accurate listings across various online directories, monitor reviews from platforms like Google and Yelp, and gain valuable insights to enhance local SEO performance and competitive edge. The platform assists in managing citations, resolving duplicate listings, and optimizing Google My Business profiles, thereby boosting local visibility and fostering better customer engagement. It is suitable for businesses of all sizes and is extremely agency-focused. 

Synup Product Overview

Synup is designed for agencies, offering a comprehensive suite of tools such as Listings Management, Reputation Management, Social Media Management, Citation Building, and Store Locator pages for a complete Local SEO solution. It uses API integration and AI to enhance these services. Additionally, Synup provides Managed Services for task outsourcing and robust white-labeling options, allowing agencies to brand portals uniquely and build client trust with personalized experiences.

Features of Synup 

💎Has a publisher’s network of over 60+ directories including major platforms like Google My Business, Facebook, Yellow Pages, Bing, and more.

💎Helps create, edit, publish, and manage listings in bulk across various platforms

💎Automates listings update with active-sync so that you don’t have to

💎Synup’s voice search optimizer helps optimize your listings at the top of SERPs, especially for no-click searches 

💎Offers an extensive review management system that can monitor your reviews across major search engines and platforms.

💎Has intelligent Natural Language Processing that can quickly help analyze your customers’ sentiments to tell you what they like and dislike about your business

💎Helps you gather reviews directly from the customers via email and SMS 

💎Comes with response templates that you can use and save for later if need be

💎Offers a smart response system that automatically responds to reviews based on customer sentiment, ratings, location, or a particular keyword. 

💎Gives you a 360-degree view of your overall business performance and customer sentiment via reviews 

💎Improves your local discoverability significantly with its store pages, by showcasing information such as store hours, directions, available services, and more to increase your footfall. 

💎Helps you personalize your landing pages with necessary information such as your store location, reviews, business hours, photos/videos, special services, etc. 

💎Seamless AI integration across all facets of social media management.

💎A comprehensive social dashboard that lets you manage everything under a single roof 

💎Comes with an interactive engagement graph that lets you track your progress, review your goals, and give you the latest information about what’s trending. 

💎 Let you generate intuitive reports and track graphs that help you understand your overall social media performance and compare it with previous years. 

💎Can help you run campaigns, where you can feature products prominently, run promotional campaigns, and drive customer engagement from third-party profiles to amplify your conversion rate.

💎Comes with various automation tools such as scheduling posts, offers, and campaigns based on time and event. 

💎Generates automatic reports based on your campaign performance

💎Helps you monitor your campaign performance in-depth and make informed decisions to improve your conversion rate at every step of the buyer journey

Pros

✅Known for its intuitive interface.

✅Offers various pricing options suitable for different business sizes and needs.

✅Full white-label capabilities for reselling services.

✅Outsource Local SEO tasks to focus on more pressing matters. 

✅High-quality support.

✅Designed to make reselling services easy for agencies.

Cons

❌The platform’s extensive features can be overwhelming. 

❌Lacks advanced analytics for Local SEO.

Pricing

For managing up to 10 locations, Synup costs $34.99 per month. For more locations, consider the premium plan or contact Synup for custom pricing. Agencies and resellers are encouraged to book a demo call. A 14-day free trial is available to explore the product and its features.

How to get started with Synup

Sign up for a demo and we will show you how Synup can turn this around. Once your account is set up it’s quite simple from here onwards. Just connect your Google and Facebook profiles and we’ll sync all your listings for you. Next, go to “Listings” > “Location Content” to start sharing relevant local content on your business profiles.

Uberall Product Overview

Uberall is a robust local marketing platform created to amplify your online presence and drive customer engagement. It provides various tools for managing business listings, improving local SEO, and optimizing online reputation. With features that allow for updating and synchronizing information across directories, monitoring and responding to reviews, and enhancing search visibility, Uberall helps businesses manage their local marketing efforts. Additionally, the platform supports social media management and offers valuable analytics and insights to refine strategies. By leveraging Uberall, businesses can increase their local visibility, attract more customers, and streamline their marketing activities.

Source: G2 

Features

  • Create, manage, and optimize more than 125+ online directories
  • Voice optimization helps optimize your listings for no-search listings 
  • Has direct integrations with Apple, Google, Facebook, Alexa, and other major players
  • Allows you to claim your profile in bulk 
  • Comes with an integrated inbox 
  • Lets you use templates with customizable URLs to edit and tailor your review requests at scale
  • Comes with an AI-powered review assistant that helps you edit or approve your review responses
  • Has an in-built response library that holds templates for your teams to reply quickly and on-brand
  • Advanced Natural Language Processing helps with delivering accuracy and depth for insights you can rely on
  • Filtering capabilities and reviews view that let you easily benchmark your location and dig deeper into what is driving your score
  • Has customizable filters and notifications that can help increase your operational workflows
  • Create local and store locator pages easily 
  • Comes with a Locator API that can be used to surface your location data on your website and apps.
  • Helps manage your social media management across major social platforms 
  • Comes with an AI post assistant that helps you amplify your post’s impact

Pros 

✅Quick customer support and resolution 

✅Easy to use interface

Cons

❌Bulk editing features sometimes end up glitching 

❌Implementation issues while setting up the platform 

❌Only provides basic white labeling features and does not provide managed services

Pricing Module 

Uberall does not have a transparent pricing module. It provides its services with three basic plans. However, customers don’t seem to have any issues with their pricing structure so far. 

Yext Product Overview

Yext is an all-in-one solution that enhances local SEO for businesses. It ensures your information remains accurate and consistent across directories, search engines, and social media, improving local search visibility. Yext also provides review monitoring and response features to help manage customer engagement and reputation. Its white-labeling options allow you to brand the tool as your own. This comprehensive approach drives more traffic and potential customers to your locations, making a significant impact on businesses focused on local success.

Source: G2

Features of Yext 

  • Has a wide publishers network of 200+ directories, search engines, and more
  • Comes with a comprehensive listings analytics tool
  • Offers a fully customizable dashboard for reporting
  • Extensive features like AI assistants such as Google Gemini and Bing Co-pilot 
  • Users receive proactive listing recommendations with actionable insights to improve their listing performance
  • Helps monitor, analyze, and report customer sentiment and engagement to improve CSAT (Customer Satisfaction) scores.
  • Respond to reviews and feedback consistently to improve your ranking on SERPs
  • Comes with AI-powered review insights 
  • Generative review responses help you respond to more reviews in a short period
  • Supports Yext pages, a toolkit to build web pages at scales 
  • Helps you scale your network and content on multiple social media platforms such as Instagram, Facebook, Linkedin, and more. 
  • Comes with multi-location posting features to help post on several platforms at once 
  • Has Yext Chat, a conversation AI tool specifically created for Enterprises 

Pros 

✅Enhance your website or app with a powerful search tool that quickly and accurately answers users' questions, improving user satisfaction and engagement.

✅Helps you easily view and filter your analytics data however you want 

✅Offers a very smooth user interface with minimal to no glitches 

✅The tool is completely API-enabled 

Cons

❌The prices are exorbitant and not suitable for SMBs or Startups

❌While migrating from Yext, users might lose a big chunk of data and will have to start from scratch

❌The customer support is not very good and is inaccessible most of the time

❌Users complain that most of the data they provide via analytics is untrustworthy

❌Does not provide Local analytics for Keyword Rank Tracking

Pricing Module

Yext offers a range of pricing options, billing customers every week, though typically billed annually. However, users have noted that these prices can fluctuate, making them potentially unreliable in the long term, with annual bills sometimes ending up significantly expensive. Therefore, it is mostly recommended for Large and enterprise-level businesses only. 

Yext v/s Uberall v/s Synup: Listings Management 

Source: Yext, G2

Yext offers an extensive publisher network, encompassing over 200 directories and search engines. It offers a wide array of services under listings management such as, However, it's important to note that switching to a different tool could result in the loss of 50-60% of your data, necessitating a significant amount of rework from scratch.

Source: Uberall, G2

Uberall supports listings across 125+ publisher networks including Google, Apple Maps, Facebook, and Yelp being the major ones. It also helps with voice search optimization and has direct connections with voice-search assistants such as Alexa, Siri, and Google Assistant. Uberall’s Listings Management dashboard helps you manage your content collections easily across listings, manage your menu collections, and help with keyword recommendations. However, it does not provide data aggregation and people complain that they face major integration issues which makes the platform almost impossible to use. 

Source: Synup

Synup offers a comprehensive listings management system with a publisher network of more than 60+ publishers including Google, Facebook, Bing, and more. It is also entirely API-based, enabling seamless integration and bulk verification for multiple locations. It ensures that you retain ownership and control of your data, so you won’t lose your listings if you switch platforms. 

Synup also synchronizes your business information across various directories and platforms, streamlining your listings management while enhancing your online presence. Additionally, Synup also has a voice-optimizer feature that is integrated with major voice assistants, such as Siri, Google Assistant, Alexa, and Cortana. 

Source: Synup 

Yext v/s Uberall v/s Synup: Reputation Management

Yext offers a comprehensive reputation management system with features like Generative Review Response and first-party review generation feedback. However, potential users are hesitant to sign up due to Yext's high fees and impersonal customer support.

Source: Uberall

Uberall comes with a review management system that comes with an integrated inbox. It also helps you get more reviews by bulk sending review invitations to your customers and also by using templatized review responses with editable URLs that help tailor your review requests further. Its AI-powered review assistant helps suggest better and more creative review responses along with other additional features such as response libraries along an expanded reach of review directories for F&B and financial services customers.

Source: Uberall, G2

Synup’s review management system is all about customization and ease. With its AI-driven response generation, you can quickly create relevant replies that keep your messaging consistent. The customizable templates let you match your responses to your brand's voice, while the smart response system makes managing and replying to reviews a breeze. And with fair pricing, it’s a great fit for agencies, resellers, SMBs, or anyone looking to streamline their reputation management. Users also say that Synup comes with a much more intuitive reputation management system and brings in new updates every month. 

Source: Synup

Yext v/s Uberall v/s Synup: Local SEO

Source: Yext, G2

Yext provides a suite of features tailored for enterprises and large-scale businesses. This includes a robust Rank Tracker to keep an eye on search engine rankings, customizable Store Locator Pages to help customers find locations easily, and an AI-powered chatbot for landing pages to boost user engagement. Along with these, Yext offers various other advanced tools to meet the needs of bigger organizations.

Source: Uberall

Uberall helps you build store locator and local pages with multiple add-ons such as the ability to highlight spotlight information wherever necessary, such as store directions, hours of operation, contact information, menu items, etc. It also comes with structured data markups and URL formatting features that help make your Local pages richer and crawlable via Google. Also comes with a built-in Locator API feature, plus, one won’t need an extra hand to create these store locators and local pages. They are pretty straightforward to build. 

Synup provides comprehensive Local SEO features for businesses of all sizes. These include a keyword rank tracker, grid rank tracker, store locator pages, voice-search optimizer, and even a social media platform. What sets Synup apart is its hyper-localized campaigns, which let you run promotions and offers triggered by specific times and events, like weather changes or festive occasions.

Source: Synup

Synup also recently launched a Grid Rank Tracker feature that helps give you a clear view of your local performance within a few miles. It shows your search rankings and lets you see how your competitors rank for key local keywords.

For businesses with multiple locations, maintaining consistent search visibility across all areas can be challenging without a tool to track local ranking performance over time.

Synup’s Grid Ranker tool provides accurate insights into which keywords and locations need optimization. It's also useful for agencies to set benchmarks and demonstrate progress to clients.

Source: Synup

Yext v/s Uberall v/s Synup: Local Analytics 

Source: Synup 

When it comes to local analytics, Synup provides nearly all the data points needed to evaluate your business or client's performance. This includes listing analytics (profile views, phone calls, website visits, etc.) and local rank tracking (keyword and grid rank tracking solutions). However, as mentioned earlier, Synup's reporting and visualization could use some improvement.

Source: Uberall

Uberall, on the other hand, provides some decent local analytics too. It offers visibility and conversion metrics along with search, keywords, views, clicks, and calls. It also helps benchmark your location's visibility for certain keywords and spot local differences to help refine your SEM strategies better. However, customers feel that Uberall can do much better with analytics, and also take it up a notch since at times they’re not very granular. 

Source: Yext 

Local analytics isn't Yext's strong point. While they offer excellent SEO and listing analytics capabilities tailored for enterprise needs, they fall short in providing location-level or rank-tracking features. These capabilities are vital for understanding and improving local search performance, and their absence can be a significant drawback for businesses focusing on local visibility.

Yext v/s Uberall v/s Synup: Reseller Support 

Synup is the top choice for reseller support! It offers end-to-end tools and resources for resellers, including white-labeling, client listing management, reputation management, and lead generation. This ensures your agency runs smoothly. Synup also provides a white-label business scan tool to capture leads more effectively and integrate them into your website, along with providing managed services for your customers. 

Uberall’s reseller support is average considering that it offers custom-branded, co-branded, and a white-labeling solution to its reseller partners. They do not offer a prospecting tool for resellers, unlike Synup. 

Yext offers integration and partnership programs for agencies, consultants, and other SaaS resellers/platforms. However, the support after partnering is limited. Yext focuses more on the enterprise segment, which means they invest less in helping their partners grow their businesses.

Yext v/s Uberall v/s Synup: Pricing 

Synup is more affordably priced than Yext while still offering most of the same functionalities. Users often find Synup to be a great value for money, as it provides comprehensive solutions along with a responsive support team ready to assist with any questions or concerns. With Synup, you get an effective and budget-friendly alternative that doesn't compromise on quality or service.

Uberall as specified earlier lacks a transparent pricing module. 

Yext's pricing model is often considered exorbitant and unreliable by many. They charge every week, which can be quite costly.

Source: G2

Yext v/s Uberall v/s Synup: Which One Should You Choose? 

If you’re a large company or an enterprise business that doesn’t mind spending much, then Yext might be the right choice for you to go for! However, you might have to cut corners when it comes to their customer support which is quite unreliable at times. And in case, you don’t want to compromise on customer support, then Synup will do all of it for you at a much affordable price. 

Uberall is best suited for category-specific businesses, such as Finance, Retail, F&B, Automotive, etc. Keeping this in mind, if you’re looking for a better alternative that offers end-to-end reseller support irrespective of the industry and offers managed services to your customers, then Synup is your platform!

Synup is an ideal choice for resellers and agencies, thanks to its outstanding reseller support and comprehensive suite of tools and features. These resources not only enhance the reseller experience but also empower agencies to deliver exceptional service to their clients, making Synup a valuable partner in driving growth and success.

Summing up

In conclusion, for top-notch third-party integrations, support, and affordability, Synup is the best choice. With managed services and white-label options, it's perfect for resellers and agencies. Plus, Synup secures your data during migration, so you don’t have to worry about data loss. Compared to Yext and Uberall, Synup stands out as the superior option.

Yext v/s Uberall v/s Synup: FAQs

  1. What is Uberall used for?

Uberall is used for managing local listings, enhancing local search visibility, and optimizing online presence across multiple platforms. It supports review management, local analytics, and voice search optimization.

  1. Who is Yext’s competition?

Yext's competitors include Synup, Uberall, and Moz Local. These platforms offer similar services in local listing management, SEO, and reputation management.

  1. How does Synup work? 

Synup works by managing and optimizing local business listings across various platforms. It provides tools for updating business information, monitoring reviews, and analyzing local performance. Synup also offers features for white-labeling and managed services, making it a valuable tool for agencies and resellers.

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