Synup
What Synup does?
Synup helps businesses of all sizes to engage with their customers online, and respond to their experiences, reviews, and feedback to enhance their business perception. Since managing reviews single-handedly becomes difficult and can cost a lot of time, automating it becomes essential. Therefore, Synup helps consolidate these reviews from various websites, making it easier for you to engage with their customers at scale and build a better relationship with them. Helping manage small startups and large enterprises their online presence, build better customer relationships, and improve their overall customer experience.
✅ Review Monitoring: Keep track of reviews from Google, Facebook, and Yellow Pages, and respond to them all in one place.
✅ Customer Sentiment Analysis: Understand customer feelings quickly with intelligent language processing.
✅ Feedback Collection: Gather direct feedback from customers via emails and SMS to identify areas for improvement and improve ratings on your most important profiles. Create and embed review request pages on the fly.
✅ Review Templates: Access ready-made templates that help you reply to your customers negative feedback quickly and compassionately
✅ Smart Response System: Automatically respond to reviews based on sentiment, star rating, location, or keywords.
✅ AI Review Response: Synup’s AI-generated review responses help you save time and take your customer interactions to the next level.
✅ Expert Support: Get help from our support team for setup and using the platform effectively.
✅ White Label Reputation Management: Agencies and resellers can offer reputation management services under their brand, with access to features like review monitoring and analytics.
✅ Integration with CRMs: Sync with over 100 CRM and POS systems to start review campaigns automatically.
✅ Detailed Reporting: Access comprehensive reports and analytics to track review performance and reputation management strategies.
Benefits of using Synup
⭐️ Easy to Use
Synup is much easier to use being an API & AI-based tool that helps enhance user experience and provides you with prompt updates regularly
⭐️ All-in-One Local Marketing Suite
Manage your listings, monitor your reputation, and enhance your social media, all from one platform. This gives you more time for strategic planning.
⭐️ Efficient Automation
Synup automates reviews, listings, and content workflows, acting like a personal assistant to save you valuable time.
⭐️ Complete Client Management
With Client Joy, Synup’s latest acquisition, you can handle all aspects of client interactions from lead generation to account management in one place.
⭐️ Managed Services
Let Synup’s expert team handle your daily local marketing tasks, so you don’t have to.
⭐️ Dedicated Support
Our support team understands your business needs and offers personalized help, including weekly office hours for learning more about local marketing.
⭐️ Seamless White-Labeling
Enjoy fully customized, on-brand solutions with our white-label services, backed by excellent support.
“I'm a big fan of Synup because it provides a comprehensive solution for managing and enhancing online local presence for my freelance business and my clients. Its centralized dashboard simplifies the task of monitoring and updating our business listings across multiple directories, saving us time and ensuring accuracy. Being able to track analytics, manage reviews, and interact with our customers directly from the dashboard streamlines our processes and helps us stay on top of our online reputation.”
*Review sourced and cited from G2*