
Want to sell your local SEO services without sounding salesy? Here’s how to close more deals, price it right, and get clients who stick around.
If you have ever sat on a sales call where your prospect zoned out the moment you said “keyword density,” this guide is designed for you. Selling local SEO is about making your services feel indispensable, personal, and tied directly to a business’s bottom line.
In this guide you will find:
Let’s dive in.
Local businesses aren't waiting around for six-month SEO plans to kick in. They're swamped with daily fires to put out, staff shortages, late shipments, customer complaints, and a dozen other things pulling at their attention. They're not looking for jargon or long-winded strategies. They need real, tangible results, fast.
Calls, bookings, foot traffic, and new inquiries this week, not six months from now. When you approach sales from the mindset of outcomes over tactics, you show them you're not just selling a service, you're delivering impact.
That shift makes all the difference. You're not pitching SEO; you're offering more revenue, a busier schedule, and peace of mind that marketing is one less thing they need to worry about.
Say, “We help you generate more local phone calls, bring more foot traffic to your storefront, and ultimately increase your monthly revenue. Our local SEO services is designed to convert visibility into real, measurable results that matter to your business - calls booked, visits made, and money in the bank.”
Before you waste time chasing the wrong leads, get crystal clear on who your services are built for. This step is all about ensuring you're speaking to people who actually need and can afford your help. Without pre-qualification, your sales funnel leaks energy, time, and money.
Start by crafting a strong Ideal Client Profile (ICP). For local SEO, your ideal client is typically a brick-and-mortar business owner who relies heavily on phone calls, walk-ins, or bookings to generate revenue. These businesses often operate in categories like home services (plumbers, HVAC, cleaning), medical practices (dentists, chiropractors), legal services (personal injury lawyers, family law firms), and restaurants or cafes. These industries are highly dependent on local visibility and tend to see faster ROI from local SEO.
Here’s what to look for:
Once you have a warm lead, run them through a quick pre-call qualification filter before booking any time on your calendar. Confirm these three things:
This way, you spend your time talking to the right people with the right problems you can solve.
Now, let’s look at a template that will help you get to understand your client beforehand.
Always, before reaching out to your prospect have a clear understanding of the following:
✅To make things easier for you, we have put together a Pre-qualification checklist template for you that will outline everything you need so you can rest assured that will eventually fall into place.
Subject: Quick question about your [City] storefront
Hi [Name],
I noticed [Business Name] appears in [Service] searches but not in the top local results. I help businesses like yours get more calls and customers from Google without increasing ad spend.
Do you have five minutes this week to go over what I’m seeing and how you could increase your call volume by 20–30 percent?
No pressure, just sharing a few ideas.
Feel free to ask any questions you might have and let me know what you think.
Best,
[Your Name]
When it comes to outreach, especially for local business owners, one message isn’t enough. A multi-touch approach allows you to engage with your prospects across different channels, keeping your business top-of-mind and increasing the chances of getting a response. The key to successful outreach is personalization, each message should be tailored to address the prospect’s needs, demonstrate value, and stand out from the sea of generic outreach messages.
With a well-planned sequence, you can build momentum, establish credibility, and create meaningful connections with your leads.
Here’s a multi-touch outreach plan that gradually warms up your prospect, keeps them engaged, and shows that you’ve done your homework to offer real value:
Channel - 1. LinkedIn DM
Timing - Day 1
Note
"Hi [Name], love how you [compliment specific]. I noticed that your business is doing [mention something relevant]. I’d love to connect and share how we can help enhance your local online presence."
(This opens the door with a personal touch, leading into the conversation.)
Channel - 2. Email
Timing - Day 2
Qualification Email: "Hi [Name], hope you're well! I wanted to follow up on my LinkedIn message and share some insights on how we could improve your online visibility. I’ve attached a quick audit I did of your Google Business Profile, it shows a few key opportunities for growth. If this resonates with you, I’d love to discuss more." (This email helps qualify the lead and sparks interest in further engagement.)
Channel - 3. Call
Timing - Day 3
Voicemail: "Hi [Name], this is [Your Name] from [Your Company]. I left a quick audit in your inbox and wanted to share one insight that could immediately impact your local visibility. Give me a call back when you have a moment, and I’d be happy to go over it with you."
(A voicemail provides a personal touch, allowing you to speak directly to the prospect and show that you're genuinely invested in their success.)
Channel - 4. SMS
Timing - Day 5 (if available)
"Hi [Name], just checking in to see if you had a chance to review the audit I sent. Let me know if you'd like to dive deeper into how we can help boost your business."
(SMS is a more informal and direct method to engage and gently nudge them into taking action.)
This approach isn’t just about frequency, it's about providing value at every step. The more tailored and helpful your outreach is, the more likely you are to break through the noise and establish a meaningful connection with local business owners.
The discovery call is where you connect the dots between their pain points and your solution. This is your opportunity to build rapport, uncover their needs, and showcase how your local SEO services can solve real problems.
Before the call, do your homework to show them you’re already invested in their business.
Call Agenda (30 min)
Here’s a simple structure for a productive discovery call:
Here are some discovery questions that will help you get a head start and know your prospect better.
A solid audit shows the prospect what’s working and what needs fixing.
Here are a few things you can highlight to increase the relevancy of your audits for your prospect.
✅Here’s an in-depth guide on How To Do A Google Business Profile Audit for your clients along with a template that will come in handy and help you plan things better.
Next, step is setting up your proposal. This will help you kick things forward with your prospect and convert them to a client.
Here’s what you should include in your proposal:
Handling objections is a critical skill in closing local SEO deals. Here are some common objections you’ll come across along with effective responses that will help you answer your clients objections with ease.
Objection - We tried SEO already and it failed.
Response - "I completely understand where you're coming from. A lot of businesses have had bad experiences with SEO, but that’s often because most agencies treat it like a one-size-fits-all solution. At our agency, we focus on what’s really important for your specific business and location. We understand the nuances of local SEO and prioritize local search factors, like Google Business Profile optimization, local reviews, and location-based citations, that are often overlooked. Let's take a deeper dive into what went wrong before and see how we can implement strategies tailored to your market. SEO is an ongoing process, and with the right approach, we can start seeing real results."
Objection - It’s too expensive.
Response - "I get it, investing in SEO can feel like a significant commitment. But let me ask you this: what’s one customer worth to your business? For example, if one customer brings in $200 in revenue, it only takes five new customers to pay for an entire month’s worth of SEO services. Now think about how many customers you could potentially attract with an optimized online presence. It's not just about what you're spending today, but the ROI you’ll get in the long run. Plus, investing in the right SEO strategy will give you sustainable growth that’s far more cost-effective than continuing to rely on paid ads or other short-term solutions."
Objection - We handle marketing in-house.
Response - "That’s fantastic! It’s great that you’re taking control of your marketing efforts. But here’s something to think about: how much time can you realistically dedicate to key local SEO activities like optimizing your Google Business Profile, managing reviews, and maintaining accurate citations? SEO is a full-time job in itself, and we can act as an extension of your team to speed up your growth. By leveraging our expertise and focusing on the finer details, we can help you see quicker results without taking resources away from your other in-house efforts."
Objection - We’re happy with our current agency.
Response - "That's awesome to hear! It's always a good sign when a client is happy with their current agency. But here’s something to consider: happy clients grow faster. If we could help you reduce your ad spend and increase the number of inbound calls, wouldn't that be worth exploring? We specialize in fine-tuning your local SEO to complement your existing strategy and maximize your visibility, without disrupting what’s already working for you. I'd love to show you a few case studies where we’ve helped businesses like yours achieve more with less."
Once your prospect signs the proposal, the onboarding process begins. This is where you set expectations, provide clear deliverables, and make the client feel comfortable about the journey ahead. The goal here is to align on the objectives, share resources, and ensure they feel confident in the SEO work you’ll be doing.
Your welcome email sets the tone for the relationship. In this email, you want to:
Subject: Welcome to [Your Agency Name] - We’re Excited to Get Started!
Hi [Client Name],
Welcome aboard! We’re excited to get started on your journey to improved local SEO. Our team is dedicated to helping you achieve [specific goals discussed] and we’ll be with you every step of the way.
Here’s what you can expect in the next few days:
Looking forward to working with you! If you have any questions, feel free to reach out.
Best regards,
[Your Name]
[Your Role]
[Agency Name]
Create a shared folder where all essential documents and resources are stored. This should include:
The onboarding call is a crucial opportunity to walk the client through what the first 30 days will look like. During this call, you give the client enough time to settle in and understand your processes better.
You can also make use of this call to:
Make sure you outline the first actions, such as GBP optimizations, and explain how you will handle reporting, feedback, and collaboration.
Ensure that your client has access to all necessary reporting dashboards so they can track their progress. This could include:
Set up automated weekly progress updates so clients are always in the loop about the impact of your work. Transparency and visibility into their SEO progress are crucial for building trust and long-term relationships.
Clear and consistent communication is essential for client retention. Regular updates keep your clients informed, reduce anxiety, and help them see the value of your SEO efforts.
A quick, informal weekly update goes a long way in building client trust. You can use email or a Slack message to briefly share:
Here’s an email template that might come in handy:
Subject: Weekly Update - [Client Business Name]
Hi [Client Name],
Here’s a quick update on what’s been happening this week:
Let me know if you have any questions or need further clarification.
Best,
[Your Name]
[Your Agency Name]
Monthly reports are more in-depth and should provide a detailed overview of SEO performance. Include key performance indicators (KPIs) such as:
Use a dashboard tool like Lookr Studio or AgencyAnalytics to make the report visually appealing and easy to interpret. Highlight the positive trends and acknowledge areas that may need more focus.
To make these monthly report templates more impactful, you can include the following pointers.
A quarterly strategy call provides an opportunity to dive deeper into the data and reassess the strategy.
Use this time to:
Client retention is the key to long-term success. While your core service might be SEO, there are always opportunities to add more value through upselling and referral programs.
Retention starts from day one. You’re not just selling a service, you’re building a relationship, and that starts the moment they sign the proposal. The key is to create momentum early, keep the client involved, and consistently show value.
Once you’ve established a strong relationship with your client, upselling becomes an effective way to add more value:
Referrals are one of the most effective ways to grow your agency. Consider these simple but powerful incentives:
Here’s a detailed list of 50 Agency Cold Email Templates to Drive More Business that can help you put together detailed email templates that can cut through the noise!
Selling local SEO services like a pro isn’t about being the loudest in the room—it’s about being the most helpful, the most prepared, and the most relevant to your prospect’s business.
If you’ve made it this far, you already know the basics: SMBs care about leads, visibility, and local traffic, not rankings for the sake of rankings. Your job is to connect the dots between what they want and how local SEO can get them there.
Here’s how to bring it all together when you're selling:
Don’t go in blind. Pull key data points that show what’s missing: unclaimed listings, inconsistent NAP info, bad reviews, poor local rankings, or missing GBP posts. This gives you talking points that are specific and helpful.
Restaurants care about local foot traffic and reviews. Lawyers care about map pack rankings and call volume. Contractors care about being found before their competitors. Speak their language. It shows you’re not just selling—you’re solving.
Template pitches won’t cut it. Use your audit findings and industry insights to tailor your offer. Position your service as a solution to their real-world challenges: fewer phone calls, poor visibility, bad reviews, etc.
Case studies, before-and-after screenshots, local keyword ranking charts—this stuff builds trust fast. Even if you're just starting out, showing past audits or example reports can help build confidence.
Don’t overwhelm them with five packages and ten add-ons. Create a starter offer that’s easy to say yes to, something like a “Local SEO Kickstart” package with GBP optimization, review strategy, and citation cleanup.
End every call with a clear next step. Don’t leave it open-ended. Ask:
“Would it make sense to get started with a 30-day local SEO sprint so you can start seeing traction by next month?”
Then send the proposal same-day. Keep the momentum.
You don’t need to be pushy. You just need to show up prepared, lead with value, and give them a clear reason to say yes.
If you can do that consistently, you’ll stand out and you’ll close more deals than most local SEO freelancers or agencies ever will.
It's extremely important that you establish your expertise in a niche that you understand, have worked with for a long time and have a passion for.
The basic tenets of local SEO hold true in all sectors, regardless of the type of business/industry. However, if you know the niche well enough, it will be easier for you to learn and execute your plan for a particular business. Moreover, when the business owner or decision-maker sees that you really understand their industry, they are more likely to open up to you and trust you. Dentists will not be impressed if you start talking about how they can optimize their marketing plan for customers who are looking for orthodontists now, will they?
When you understand the industry, it will be easier for you to leverage your knowledge of the industry in your favour. It will also be easier for you to understand where the money is. If it's a niche where people can't afford to pay you more than couple of hundred dollars a month it wouldn't make sense to pitch your whole plethora of services. At the end of the day you are running a business and you need to be profitable.
The massive advantage that you will have by being niche-focused when you're selling to the local business audience cannot be overstated. After all, even large local business sales-focused companies like Yodle and ReachLocal use industry-specific reviews to sell to the market.
Read about how industry guru Mike Ramsey is trying to build a multi-million dollar local marketing business focused on lawyers.
- Look at your existing customers. If a majority of them are coming from one industry, then it makes sense to go after that particular niche, provided there is enough demand.
- Figure out the markets that need Local SEO and online marketing the most in your local area. For instance, if you're in a state with fluctuating weather like Alabama, you should be targeting HVAC contractors who are probably going to be in high demand.
- If all else fails you can go after the golden targets: legal services, home services and medical services. These industries all are very good prospects for local SEO services; you should just pick one of them.
For a business owner to trust your words and for people to refer your work or seek your expertise, they need to know you. For that to happen, you'll need to do some amount of groundwork that helps establish your expertise on a given subject/industry. After all, as a marketing professional, you should practice what you preach and market yourself.
You will need to create a solid presence for yourself, both on and offline.
Make sure you have an active presence on Facebook, Twitter and Google+; post regular updates on these sites and respond to interactions frequently. You can use software like Buffer and HootSuite to save time managing your social media accounts.
Provide regular and easy to understand content updates in industry forums and blogs that business owners visit often. Take genuine interest and involve yourself in local chamber of commerce, business gatherings and social events. It will help develop trust and bonding before you go ahead and try to sell your services to the businesses.
For example, if you're focusing on contractors, you might want to visit forums like Contractor Talk regularly; there are plenty of online forums focused on specific industries that you can participate in and engage with potential customers. Just do a Google search for forums relevant to the industry you're attacking and you're bound to find a few.
The holy grail of Local SEO marketing is becoming a "thought leader" or someone who creates content that is widely shared. This can result in a surge in customer inflow and can gradually get you to the point where you're regularly obtaining a few customers a week.
i. Create useful content on your blog on a weekly basis; and by useful, we mean something that will help a local business (your potential customer) get more from their online marketing or business
ii. Start a newsletter and curate this list to include businesses who want to hear from you.
iii. Write on other blogs to leverage on their existing readership. This can be a good start when you don't have a brand and would much rather have your content reach a larger audience.
It is extremely difficult for small firms to survive the local SEO game alone. You will need people to build, develop and execute your plans. You will need designers, web developers, content writers, assistance in responding to phone calls & emails to sustain your business and grow.
Find likeminded people that you can work with. People who have the specific skillsets that complement your own will help you support and sustain growth in the long run. It will also give you the opportunity to specialize and work on things that you do best rather than trying to be a generalist
While partnering, it is also important that you "spread the riches" - don't try to micro-manage or be involved in everything. Focus on your core expertise (i.e online marketing) and split other work (content, design etc.) with others. What you'll need to do is create a "mastermind group" - eventually, as group members succeed, they will also start sharing with you and you'll all grow together.
Closing sales is one thing, but generating leads is something completely different. Lead generation is mostly a numbers game where you'll need to get as many (high quality) leads as you possibly can in the process of doing it.
The general mantra with this activity is experiment, track and expand the strategy that's working out well for you.
Typical sources for leads include:
The most abused lead-gen strategy there is. Works for some, doesn't work for many. The secret to this strategy is volume, a proper script and quick hand-off to a real consultant. Stay away from this strategy if you're afraid of rejection.
Contrary to popular belief and opinion, this still works. While sending out direct mail, it makes sense to personalize it a little bit. Go one step further and tell them something they don't already know.
Making the best use of the internet to make sure that your name is visible to people who could end up potential clients is an absolute necessity. Some of the things that you can do to achieve this are:
- Optimizing your website
- Posting on SMB forums
- Referrals
The fact that people spend most of their time online has not rendered the conventional way of doing things obsolete. The good ol’ tried and tested methods to reach your customers and thereby keep the leads coming in are:
- Advertisements on Online Directories/Newspaper sites
- Flyers
- Radio ads
- TV Ads
- Newspaper Ads
Each of them have their pros and cons. You will need to try them you to find out what suits your need the best.
Let's be honest - we are all skeptical of the dreaded sales pitch. The over the top promises, the hyperbole, the lure of the Promised Land that fails to be delivered.
Rather than selling them a cookie cutter rehearsed sales pitch, provide a solution to their problem.
Do they have a website? If yes, is it responsive? Are their title tags optimized? How big is the company? How long have they been in business?
You should be able to find all of this information fairly easily just by looking at a business' website. To make things easier, analyze the important steps in the Local SEO Checklist to see if the business is doing everything right.
Nothing closes a sale as fast as telling a business owner what their competitors are doing and how that's helping them outrank. It drives the point across with evidence and helps you sell better. You can use a whole host of tools to check on competitor data including Synup, Ahrefs, Spyfu and SEMRush
Before you take the time and effort to prepare a proposal for a business, make sure you spend a few minutes with them on the phone asking the right questions. Ensure that your questions are short, concise, easy to understand and don't take a long time to answer. The last thing you want to do is waste the business owner’s time on something you could have already gotten the answer for looking at their website.
Some questions I like asking when I'm doing pre-sales are:
- Are they doing any online marketing right now? Have they used consultants in the past?
- What kind of results have they seen with online marketing so far?
- What kind of budget do they have for online marketing?
You should structure your questions based on what you think is important to ask.
Break everything down to steps that the business can implement with your expertise that can help improve their performance. Show the business owner in steps what you'll be doing, how long it'll take and how it'll impact their performance.
This will help them understand how you're going to go about doing things and will also allay any unrealistic expectations they may have of you.
Be straightforward and promise what your can deliver. Believe me, it will take your business relationship to a new level when businesses know that you are not bullshitting them.
The business owner will actually appreciate the fact that someone is being honest with them unlike 1000 other cold callers who all promise them the first spot in Google overnight.
Every business has their strengths and unique set of problems. Do not go to meet a prospect thinking you know exactly what their problems are. You'll end up alienating the client by trying to find problems to suit that services you can sell to them rather than finding a solution to the problems they are facing.
Listen to them closely, ask probing questions for more information and take a genuine interest in their affairs before you start talking money. They will appreciate it if you tell them that you may not be a good fit for the kind of services they are looking for. It’s good to say ‘NO’ upfront, rather than delaying the inevitable.
We all understand that SEO is a complex process that takes a while to understand. Do not expect your customers to be familiar with the technical terms that are prevalent in the industry.
Do not use jargons like robots.txt, xml, disavow, penguin, panda, pigeon, goat, unicorn etc and complicate things. Most business owners will not understand what these words mean.
All they understand is "leads" and "revenue". Educating the client on what we do is part of the job description. However, we do need to know where to draw the line, as we are not trying to train them to become local SEO specialists.
Cashflow is the lifeblood of every small business. Keep tracking that at all times and make sure that one client alone doesn't make up more than 15-20% of your revenue source.
The biggest mistake you can make running your consulting business is to have more than 50% of your revenue coming from one client. A lot of us have been guilty of doing this and have learnt our lesson the hard way. Always keep looking for ways in which you can diversify your revenues to come from multiple clients.
You shouldn't be a single-client’s “hostage”, so to speak, and should have the freedom and liberty to drop a client if you need to.
There is nothing wrong in collecting an advance from your customers. You are providing top quality services and need to be paid well in advance. If you feel guilty collecting money from a customer, or have a customer who doesn't trust you paying in advance, you should just fire them.
Never make the mistake of giving a customer a line of credit, whenever a client asks you this, ask them if they would work without getting payment from their own customers.
Even the experts need help at times in this ever changing world of Local SEO. With the number of animals & birds (a-la penguin, panda, pigeon etc.,) the search engines are throwing into the mix every few months one needs to take a step back and learn about the latest and greatest in the industry.
Here are our top 3 forums run and frequented by industry experts who can be of tremendous help -
- Linda Buquet's : Local Search Forum
- Max Minzer's : Local Search Google+ community
- Local U forum : Frequented by industry stalwarts
Now that you know all the things that you need to do to become an expert at local SEO sales, the only that is left to do is sell your product. Though I agree that this is much easier said than done, there are a few things that you can do or keep in mind before you successfully close deals week in, week out.
There is no absolute number when it comes to the sales targets that one should set, for it differs depending on the size of your firm. In any case, the intention behind founding any firm is to grow, and having a high yet achievable sales target for the growth of your firm will be instrumental in making you reach greater heights. A growth rate of 20% in sales will be a fantastic target to maintain, though it is completely up to you to come up with a practical figure on this front. Set a target that will help your firm scale rapidly with time.
Nobody wants to be the client of a firm that doesn't make them feel like that they're their biggest customer. May it be with your partners or your clients, make sure that you have a healthy relationship with them that makes them feel happy to be associated with you. Establish a dedicated client success/support team for this purpose. This doesn't mean that you shouldn't cut ties with a customer that demands more for less or treats you badly. Weed them out if you need to. But make sure that the customers that you have feel comforted by the fact that you are taking care of their online marketing and local SEO. This especially helps when the client likes you a lot, to the point where they start recommending what a good job your firm is doing to other businesses. And other businesses = more potential customers, and more potential customers = more sales
This might seem like something too basic to read so far down the post, but no expert became one without months (if not years) of practice and experience. Countless hours of trying and failing at something is the key to honing your skills, because failing helps you develop an instinct that will tell you what will work when you're selling and what won't. Don't expect the time spent reading and writing about the subject to get yourself to the top. As much as they will help you, the only way to truly becoming a rockstar in sales is to sell, sell and sell even more.