Tools To Improve Client Retention
Know when clients are about to churn before they do. Use powerful forecasting & signals to improve client retention.
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Configure Your Own Client Churn Criteria
Customize how churn risk is calculated based on what matters to your agency, so you can take action before clients leave. Synup OS gives you the power to define and adjust churn signals for every client based on tool usage and performance trends.
Configurations
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Get Instant Client Health Insights
View an always-up-to-date snapshot of every client’s health score. Know exactly which account needs attention, and when. Our Client Pulse dashboard offers an at-a-glance view of client satisfaction and engagement, segmented by overall relationship quality.
Drill Down To Clients Who Need Attention
No more guessing who’s slipping away. Quickly identify at-risk clients and take targeted action before churn happens. This helps you do proactive outreach and support where it’ll make the biggest impact.
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View Client Health & Performance Trends
Understand how client engagement, satisfaction, and performance evolve, so you can catch issues early and strengthen relationships. Save time by letting the system do the heavy lifting on client monitoring.
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Analyze Trends
Monitor week-over-week or month-over-month changes across critical client performance metrics.
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Take Action
Use historical insights to fine-tune your services, client outreach, and upsell strategy.
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