Instant review monitoring & alerts
Synup's dashboard crawls your latest reviews multiple times a day from all your product listings across different websites and alerts you based on your preferences.
Dive into customer insights
Our proprietary natural language processing technology inspects your product reviews to uncover trends and allows you to slice and dice the data to glean into specific customer insights.
Analyze against the competition
You can also add your competitors into our system to compare and contrast where they're better and areas they lag behind.
Beyond monitoring and analyzing reviews, our software also allows you to take action including posting public responses to the buyer, escalating internally and adding notes. We also have configurable SLA settings baked in so that you don't miss a single review!