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New York, NY: Synup announces the launch of a new in-app Home page focused on driving results and improving user efficiency.
Synup is a leading digital profile management and customer experience optimization solution for businesses, powering customer acquisition, advocacy and loyalty for global brands and their business locations.
Synup’s new in-app Home page is the new landing page for every user, displaying the most critical business performance metrics that contribute to ROI, directly impact brands’ reputation, and track engagement.
The new Home page will also serve as a task management tool, instructing users to perform critical tasks to derive maximum value out of the Synup platform. Smart suggestions, another key component of Synup Home, encourage users to create new posts to help improve customer engagement. The feature also recommends that users adopt Synup’s intuitive automation, so they can put review responses and location data updates on auto-pilot.
Ravi Petlur, Synup’s CTO, adds: “This release is so much more than just a product face-lift. Imagine a digital marketer logging in to our platform and being shown that they need to re-authenticate connections that have expired first, and then, respond to newly received negative reviews. Rather than the users figuring out what should be done, the platform prescribes the next action to take in order to get the maximum performance out of business profile listings.”
Anitha Bhaskar, Synup’s VP and Head of Customer Success, adds: “What sets Synup apart is our renewed focus on customer outcomes. It is not the fancy features that matter. What matters is how we can be the trusted partner to our customers in meeting their business goals. Synup Home is another step in that direction.”
Synup’s next-generation platform - recognized in the Inc. 500, and Best Est. ROI in 2021 by G2 Reviews - has been used by 300,000+ businesses to date. It currently supports clients across verticals including retail, restaurants, automotive, hospitality, healthcare, financial services, and real estate.